Singlife will never ask for your login credentials FOR ANY REASON. Never divulge your login credentials such as usernames, passwords or pin numbers to anyone who claims to be a representative of Singlife.
Should you forget your login credentials, you may submit a request to reset your password by clicking on the "Forgot Password" link at the login page of the Singlife portal that you are at. An email with a temporary password will be sent to your personal email account registered with us. You may also contact us to assist you with resetting your login credentials.
As above, please protect your email accounts, especially for web-based email services like Gmail, Hotmail and Yahoo! Mail with strong passwords. Use a reputable and trusted email client, and ensure email clients are using secure protocols like TLS 1.0 (include screenshots), and above.
Be extra careful with unsolicited emails and email attachments of unknown or questionable origin; we strongly recommend deleting them and not opening them at all!
Never disclose any personal or financial information to people you don't know. If sending confidential or important attachments, protect them by using a trusted compression utility and a strong password. Thereafter, always send the passwords to these protected attachments separately to the recipient via a different mode of communication, for example by SMS or a phone call.